Privacy Policy - ASMR GEN

1. Introduction

At ASMR GEN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered ASMR video generation platform.

By using ASMR GEN, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

Email address and authentication credentials
Profile information you provide
Account preferences and settings

Usage Data

Video generation requests and inputs
AI model interaction data
Usage frequency and patterns
Feature interactions and preferences

Technical Information

IP address and device information
Browser type and version
Operating system information
Cookies and similar tracking technologies

Payment Information

Payment method details (processed securely by third-party providers)
Subscription and billing information
Transaction history

3. How We Use Your Information

We use your information to:

Provide Services: Generate ASMR videos and deliver our core functionality
Improve User Experience: Personalize content and optimize service performance
AI Training: Improve our AI models using anonymized and aggregated data
Customer Support: Respond to inquiries and provide technical assistance
Security: Detect and prevent fraudulent activities and ensure platform security
Legal Compliance: Meet legal and regulatory requirements
Marketing: Send service updates and promotional materials (with consent)

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, cloud services, analytics)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with mergers, acquisitions, or asset sales
Safety and Security: To protect our users, prevent fraud, or ensure platform integrity

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

5. Data Security

We implement robust security measures to protect your information:

Encryption: Data is encrypted both in transit and at rest
Access Controls: Strict access limitations and authentication systems
Regular Audits: Periodic security assessments and vulnerability testing
Secure Infrastructure: Use of secure cloud infrastructure with industry-standard protections
Data Minimization: Collection of only necessary information for service provision

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for different periods based on the type of data and purpose of use:

Account Information: Retained while your account is active
Generated Content: Stored according to your subscription plan and preferences
Usage Analytics: Retained in anonymized form for service improvement
Legal Requirements: Retained as required by applicable laws and regulations

You can request deletion of your personal information at any time, subject to legal and operational requirements.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Restriction: Limit processing of your personal data
Objection: Object to processing of your personal data

To exercise these rights, contact our privacy team at support@asmrgen.xyz

8. International Data Transfers

ASMR GEN operates globally and may transfer your data to countries other than your own. We ensure adequate protection of your personal data through appropriate legal mechanisms, including standard contractual clauses and compliance with applicable international data transfer regulations.

9. Children's Privacy

ASMR GEN is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents and guardians should monitor their children's online activities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where required by law, by email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@asmrgen.xyz